Refund & Cancellation Policy

Refund & Cancellation Policy

Please read our refund and cancellation policy before subscribing to Leichil TV services.

Effective Date 1 Aug 2026
Last Updated 1 Aug 2026

Refund & Cancellation Policy

Effective Date: 1 Aug 2026

Last Updated: 1 Aug 2026

Thank you for subscribing to Leichil TV. This Refund and Cancellation Policy outlines the rules and guidelines governing cancellations, renewals and refunds for our streaming plans and digital content purchases.

1. Subscription Cancellation Policy

You can cancel your Leichil TV subscription at any time through your account settings.

A. How to Cancel

  • Direct Web / In-App Subscriptions: Log in to your account, go to Settings > Billing / Subscription, and select Cancel Subscription.

B. Access After Cancellation

  • Upon cancelling, your subscription will remain active until the end of your current billing cycle.
  • You will retain full access to Leichil TV content for the remaining days of your prepaid period.
  • Your subscription will not auto-renew at the start of the next billing cycle.
  • Until your subscription is cancelled, you will be notified to renew your subscription.

2. Refund Policy

All payments made to Leichil TV are generally non-refundable, except as explicitly set forth in this policy or required by applicable law.

A. General Recurring Subscriptions (Monthly / Half yearly / Annual)

  • Partial Billing Periods: We do not provide prorated refunds or credits for unused days or unused viewing time within a billing cycle.
  • Failure to Use the Service: Lack of app usage during an active subscription period does not qualify you for a refund.

B. Exceptions & Special Circumstances

We may grant refunds at our sole discretion under the following circumstances:

  • Duplicate Charges: If a technical error results in double-billing for the same subscription period, we will refund the duplicate charge upon verification.
  • Extended Service Outages: If a major technical failure on our platform prevents access to the Service for an extended uninterrupted period (e.g., more than [24/48 hours]), affected users may be eligible for a prorated credit or refund.

C. Pay-Per-View (PPV) and Transactional VOD (TVOD)

  • Final Sale: PPV and TVOD transactions are non-refundable once completed.
  • Playback Errors: If a technical failure prevents you from completing your unwatched rental or event, please submit a request to support for a viewing time extension.
  • Unwatched Content: There will be no refund even if you have not watched the content during the access window.

3. Contact Us for Refund Requests

If you believe you are eligible for a refund due to billing errors or extended service disruption, please contact our support team with your account details and payment receipt: